Article Owner: Romelle King
This Article shows you final standard email that our Duda website customers with a (Yell Domain) will receive as they complete the upgrade process to Wix. In this process a customer will receive 4 emails in just under 1 month. Please be aware customers will only receive email 4 (Delayed) and 4a (Resumed) if there an issue or time delay with the website upgrade.
TABLE OF CONTENTS
Duda to Wix Upgrade Emails
Your Yell Website Upgrade - Complete Email
Duda to Wix Upgrade Emails
1st Email Welcome - Your Yell Website Upgrade
2nd Email Prep - Your Yell Website Upgrade- sent 2 working days later
3rd Email Start - Your Yell Website Upgrade - sent 10 working days later
Email 4 Delayed - Your Yell Website Upgrade - only sent if process is delayed
Email 4a Resumed - Your Yell Website Upgrade - sent once process is back on track
Email 5a Editor Access - Your Yell Website Upgrade - sent to customer with an external domain once complete
Your Yell Website Upgrade - Complete Email
Hi Customer
Exciting news - we have successfully upgraded your website to a Yell Smart Website powered by Wix!
Please now complete the following steps:
1. Access your website
When you receive an access invite email from team@notifications.wix.com, please click the link and sign up with the same email address you use for your Yell account (the address that received this email) to view and edit your website.
2. Get your new website live
While your current website remains live, please update your website’s domain settings as soon as you can: - Find out who your domain provider is by visiting www.who.is
- Log in to your domain provider’s dashboard or contact them directly to make the following changes for you
- Update your DNS records as follows:
A record
Host: @
Point to: 185.230.63.171
CNAME record
Host: www
Point to: gcdn0.wixdns.net
Full instructions are available here.
Getting started with your new Smart Website
We have some helpful videos to introduce you to your new platform, editor, and features – watch them here.
In the next few weeks, your website product name will change on your invoice and account, however your billing amount and invoice due date will not change.
If you have any questions, take a look at our FAQs here.
We hope you enjoy your upgraded website!
Kind regards
The Yell Team |
