Article Owner: Romelle King


This Article shows you the 2nd email that our Duda website customers will receive as they go through the upgrade process to Wix. This email is sent 2 working days after intial Welcome email. See below for the other emails sent in the upgrade process. Please be aware the customer will only ever get Email 4 or 4a is there is a delay.


TABLE OF CONTENTS

Duda to Wix Upgrade Emails

Your Yell Website Upgrade - Prep Email



Duda to Wix Upgrade Emails

1st Email Welcome - Your Yell Website Upgrade 

3rd Email Start - Your Yell Website Upgrade - sent 10 working days later 

Email 4 Delayed - Your Yell Website Upgrade - only sent if process is delayed  

Email 4a Resumed - Your Yell Website Upgrade - sent once process is back on track 

Email 5 Complete - Your Yell Website Upgrade - sent to customer with a yell domain once complete



Your Yell Website Upgrade - Prep Email


Dear Customer,

It’s nearly time! In 5 working days, we’ll begin your upgrade to a Smart Website powered by Wix. A Smart Website combines Yell’s digital expertise and customer service with one of the world’s leading web development platforms, Wix.

Before then, please publish any pending edits on your website so that they can be moved over when we upgrade you. 

If you’d like to get updates by text, please make sure your phone number is up to date – log into your account here.

How long will the upgrade take?

We expect your upgrade to take around 2 weeks. During this time, you won’t be able to edit your website, but it will remain live. Visitors will still be able to use and interact with your website, so there should be no impact on your business.

If you have any questions, take a look at our FAQs here.

Get ready for your newly upgraded website & all the exciting features you’ll have access to!

Kind regards,
 The Yell Team