Article owner: Romelle King
This article shows you email 4 which is auto flagged and only sent to our Duda Website customers (same day) if there is a delay in the upgrade process to Wix. See below for previous emails sent.
TABLE OF CONTENTS
Your Yell Website Upgrade - Upgrade Delayed Email 4
Duda to Wix Upgrade Emails
1st Email Welcome - Your Yell Website Upgrade
2nd Email Prep - Your Yell Website Upgrade - sent 2 workings days later
3rd Email Start - Your Yell Website Upgrade - sent 10 working days later
Email 4a Resumed - Your Yell Website Upgrade - sent once process is back on track
Email 5 Complete - Your Yell Website Upgrade - sent to customer with a yell domain once complete
Email 5a Editor Access - Your Yell Website Upgrade - sent to customer with an external domain once complete
Your Yell Website Upgrade - Upgrade Delayed Email 4
Hi Customer,
We wanted to let you know that the upgrade process for your website is taking longer than expected. Please bear with us while we work to get everything moved over to your new platform correctly.
While we continue to work on your upgrade, don’t forget that your current website remains live for visitors to continue using and interacting with so there should be no impact on your business.
If you have any questions, take a look at our FAQs here.
We’ll be in touch as soon as we can with an update.
Kind regards
The Yell Team