Article Owner: Romelle King


This Article shows you the 1st email (Welcome) that our Duda website customers will receive as they go through the upgrade process to Wix.There are 3 other standard emails that will be sent over a period of 1 month.


TABLE OF CONTENTS

Duda to Wix Upgrade Emails

Your Yell Website Upgrade - Welcome Email



Duda to Wix Upgrade Emails

2nd Email Prep - Your Yell Website Upgrade - sent 2 working days later

3rd Email Start - Your Yell Website Upgrade - sent 10 working days later

Email 4 Delayed - Your Yell Website Upgrade - only sent if process is delayed 

Email 4a Resumed - Your Yell Website Upgrade - sent once process is back on track

Email 5 Complete - Your Yell Website Upgrade - sent to customer with a yell domain once complete

Email 5a Editor Access - Your Yell Website Upgrade - sent to customer with an external domain once complete  



Your Yell Website Upgrade - Welcome Email


Subject line:       GREAT NEWS: Your Yell website platform is being upgraded ? 

 

Preview text:     Your Yell Website Upgrade 

Dear [name] 

 

You may be aware that in 2021 Yell partnered with Wix, the leading global website platform, to offer customers a more advanced and feature-rich platform to grow their business online.  

 

As a valued website customer, we are excited to let you know that your website will soon be migrated onto the Wix platform, completely free of charge. This will give you access to a range of additional features to help engage and grow your customer base. Here are just a few: 

 

1.Built-in inbox 

Receive and respond to customer enquiry forms straight from your website dashboard. 

 

2. Email campaigns 

Create and send up to three email campaigns a month to customers. 

 

3. Quotes & invoices 

Create and send professional quotes, with invoices automatically generated once accepted. 

 

4. Automations 

Set up to two automated tasks such as thank you emails to potential customers who fill in your website contact form. 

 

5. Videos 

Create up to four videos using a set of templates to add to your website or share on social media. 

 

We will be in touch again soon with more information of what will happen when, and what steps you need to take, so you can start making the most of the new features available.  

 

In the meantime, if you have any questions, please read our FAQs

 

Kind regards 

The Yell team